Warranty policy

  1. Warranty Coverage:                                                                                Our warranty policy covers all products purchased from Dutch Solar Store within the warranty period specified in the product specifications.
  2. Warranty Period:                                                                                     The warranty period starts on the purchase date. Please refer to your purchase receipt for the exact date.
  3. What is Covered:                                                                                    The warranty policy covers all defects that limit functionality or safety occurring within the warranty period, during use within the specification limits specified by the datasheet.
  4. What is Not Covered:                                                                            This warranty does not cover damage caused by improper use, accidents, or modifications.
  5. Procedure for Warranty Claims:                                                             To claim warranty, please contact our customer service. Provide the purchase receipt and a detailed description of the problem.
  6. Solutions for Warranty Claims:                                                          After assessing the claim, we will, at our discretion, offer repair, replacement, or refund.
  7. Exclusions:                                                                                            This warranty replaces all other warranties, explicit or implied, and is limited to the repair or replacement of the defective product.
  8. Customer Service Contact Information:                                                For inquiries regarding warranty claims, you can contact our customer service at +31 85 8000325 or info@naturepower.nu.
*This warranty policy is subject to change without prior notice. Please check regularly for updates.